Our client either purchases or rents from us a dedicated SAN appliance (Dell EqualLogic or PowerVault are common choices). This is combined with purchasing or renting dedicated web and application servers. Typically we use Dell PowerEdge M630 or R630 server hardware, but we are agnostic about hardware vendors, so we will use whatever our client favours.
Normally a large scale website-hosting customer will require 2 x web servers, 2 x application servers, 1 x staging server and 1 x development server. This is combined or 'wrapped' with VMware vSphere to create a single unified Private Cloud platform. Customers can choose to take a tailored firewall context as a service or utilise VMware firewall options.
Web and application servers can be scaled laterally to allow for high-traffic websites. In the example above there are 2 x web servers in play but this can be scaled up as required. 20-30 web servers for busy websites are not uncommon. Database servers can also be scaled laterally, in active / active or active / passive configurations.
Tibus typically offers a fully managed and supported Private Cloud on a 24x7 basis, but a full a la carte range of management support options is available. Clients are free to choose as much or as little management of their Private Cloud as they wish.
|Rack space, switching and cabling
|Dual feed UPS power
|IP transit and tailored peering and routing
|24x7 proactive technical support
|24x7 monitoring (hardware and application level)
|Firewall provision and security management
|O/S and application patching
|Daily Veeam back-ups (to off-site location)
|Developer and other 3rd party liaison
|Archiving and roll-back services
|Proactive technical steering
|24x7 Application monitoring and support
Every client situation is slightly different but the below illustrates a typical engagement process.
Lead times: 4 weeks
We have developed processes over the course of hundreds of migrations which can assist you in moving from your supplier to TIbus. Whether this is a like for like move or an upgrade from current provision, we will pro-actively plan and manage this process for you.
Technical support is unlimited and available in the way that you prefer.
There are typically two elements to Private Cloud charges. Set-up and other once-off installation costs are due after service commissioning. Thereafter service charges are billed monthly in advance and normally collected by Direct Debit. International currencies and BACS payment options are available.