Veeam Cloud Connect Back-up as a Service

A simple and secure solution for offsite back-up. Elegant and highly cost-effective solution to help clients build on their existing on-premise back-up solution to continue to meet legal, regulatory and customer requirements. Designed for: • IT Support Providers • Managed Service Operators

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How it works

The service is built using Veeam Cloud Connect. You configure your current on-premise back-up to point toward your secure offsite target repository at the Tibus data centre. All elements of our BaaS are within our ISO 27001 scope.

It uses SSL/TLS and can be combined with WAN optimisation and acceleration tools in order to further speed up the back-up process.

Following successful deployment of the solution, customers can confidently meet offsite data storage requirements and take comfort that in a DR event they have the ability to recover and restore critical data and systems The service establishment process takes a matter of minutes and once initially configured, requires almost no further management. Tibus monitors all aspects of the service, and will provide verification of all successful backup jobs.

You can verify and audit the status of data back-ups from within your Veeam control panel. If you’re already leveraging Veeam for on premise backups, this control panel provides a single pane of glass view for your entire backup estate.

All data is encrypted in transit and can be encrypted in storage too.

We offer a free initial data upload service too - simply bring your data in a hard drive or send it to us for our engineers to upload for you.

What do you need to use the service?

What you need to use it

If you are currently using Veeam, then all you need is a valid Veeam Back-Up and Recovery (B&R) licence. No other agent or software is required. For other on premise backup technologies the installation of a simple Windows Agent is required.

An internet connection with a minimum upload speed of 2Mbp/s. The faster the internet connection, the faster the back-up will complete.

Speed it up! WAN optimisation and acceleration is available at no extra cost.

Configuration is straightforward and we will help set your system up to work with the Tibus BaaSe. This set-up advice is included in our charges.

What benefits does the back-up as a service offer?

Benefits for Managed Service Provider and IT Support providers:

  • Offer a value added back-up service to your customer with only a minimum of configuration work
  • Almost instant service establishment
  • Enjoy additional revenue streams and monthly service charges
  • Deliver requirements for true offsite back-up
  • Easily create Grandfather, Father and Son (GSM) back-up hierarchies
  • Our service can be physically audited by your client's advisors
  • ISO 27001 certified
  • Choice of UK or Ireland (EU) locations
  • Easy and transparent review of data for peace of mind
  • Control back-ups through single pane of glass for all Veeam systems

Billing and payment

Billing is in arrears and is based on service usage. We offer a simple and transparent contract and Service Level Agreement (SLA).

Payment is normally collected by Direct Debit. International currencies and BACS payment options are available.


Technical support is unlimited and available in the way that you prefer.


Our service pricing consists of two elements: 

1. The number of virtual machines (VMs) you wish to back-up

2. The overall amount of data that you back up to the service

Service element Price per month  
Virtual Machines (VMs) £6 each  
GB data backed-up £0.10  

 For illustrative purposes, a customer with 6 VMs and 1TB of backed-up data would pay (6 x £6) + (1000 x £0.10) = £136 per month.

Payment is taken in arrears. 

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