Number of positions available: 2
We are: Tibus is a company full of talented, dedicated and creative people. We are an ambitious and ever-growing organisation with a passion for technology, the Internet and customer service. Owned by Wireless, we provide hosting, streaming and digital infrastructure services to more than 4,500 public and private sector clients in the UK and Ireland.
Customer Support Engineer: You will be responsible for providing professional 1st line technical support to Tibus customers, in a courteous and knowledgeable way. The CSE will assume full ownership of the service request throughout its entire lifecycle, ensuring that we exceed our commitments to customers. Monitoring Tibus systems and responding to alerts is a key part of the role, and the successful applicant will be capable of managing personal workloads, prioritising and escalating where necessary.
Your day to day job will be:
What we’re looking from you:
Database Administration (MySQL, MSSQL) (desirable)
For the right person, this job represents an exceptional opportunity to join a successful company in a growth sector; and be a key player in steering its future.
The Company is an equal opportunities employer and wholeheartedly supports the principle of equal opportunities for all its employees and for all applicants for employment. It opposes all forms of discrimination in the workplace.
We are a diverse team and so want to maximise every individual’s potential to create a productive environment where everyone feels valued, and where talents are fully recognised and utilised.
This means affording equal access to any employment opportunities within the Company according to your ability, without prejudice or discrimination by reason of race, colour, nationality, ethnic or national origin, religion, belief, gender, sexual orientation, gender reassignment, marital status, disability or age.
Closing date 23rd January 2020. To apply for this position please email your CV to firstname.lastname@example.org