Tibus - Virtual Hosting - Great Britain

Virtual Hosting - Great Britain

Web server solutions for businesses that need greater control over their web hosting environment, without the expense of purchasing hosting hardware.

Service Description & Pricing

A Virtual Server combines the affordability of a shared hosting environment with the flexibility and control offered by a dedicated server. It is ideal for businesses that have large or unusual web, email or application hosting requirements - but have no desire to invest thousands of pounds in dedicated hosting hardware.    

Tibus offers a full range of Virtual Server packages designed to allow businesses full control over hosting environments on a cost effective and reliable basis.

Rather than simply reselling services, we own and manage all our equipment in our own Data Centre facilities in the UK and Ireland - so we can guarantee both the reliability and security of our service. Our hosting packages have been designed specifically with the needs of local businesses and public sector organisations in mind.

Our hosting services are flexible, cost-effective and fully supported by our own friendly, knowledgeable Hosting team.

Your business benefits in choosing Tibus Virtual Server Hosting

• Host multiple sites or applications on your own Virtual Server
• Complete control of the web hosting environment through a dedicated interface with full root access
• Virtual Server offers much higher levels of resiliency than Shared Hosting
• Industry-leading levels of reliability – allowing your customers and partners to use your website whenever they choose
• We own and manage our own Hosting facility, guaranteeing reliability an security of your websites
• Clear pricing – giving you annual budget certainty with no hidden extras
• Approachable, available support based in Belfast: one simple local number. No wasted time waiting in long Call Centre queues
• Knowledgeable advice and fast resolution. Our team owns each query personally          
• Fully-scalable. You can easily upgrade this service for no extra charge

Transferring your website or database from another provider

Transferring your Hosting requirements to Tibus is simple and straightforward. Many companies are making the change from large general providers or Data Centres to specialist business ISPs and we have developed a process specifically for this.

You won’t encounter any downtime and if you prefer, Tibus will make all necessary technical changes on your behalf. We will pro-actively project-manage the process - offering you peace-of-mind and allowing you to get on with running your core business. This transfer service is included within the set-up charge.

Billing

All services are charged on a monthly subscription basis and are subject to a 12-month minimum term. Payment is in advance, normally via Direct Debit or Credit Card. All prices exclude VAT.

Support 

Tibus is proud of its reputation for approachable and knowledgeable support. Our team is highly available (no waiting in a Call Centre queue) and is based in Belfast. We encourage our clients to develop technical relationships with individuals in our team, contacting them through their individual email addresses and phone numbers.

Our Support team members are personally responsible for managing each client query through to completion, no matter which Tibus department is involved. You can be sure that your change will be completed or your question will be answered, both promptly and professionally.   

We offer both unlimited e-mail support (support@tibus.com) and unlimited telephone-based support (028 9033 1122), allowing us to serve our clients in a manner that best suits them. This support is available from 9am to 5.30pm and is included within the service charge.

Individually tailored support packages can also be developed for clients for particularly complex or specific support requirements. Please call Tibus Networks Sales on 028 9033 1122 or e-mail info@tibusnetworks.com.

Lead Times

Normally 1 week. Please contact us to get an exact lead time for your site(s).

How to order

Simply select the package appropriate to your requirements, or contact us for advice. You can order by calling Tibus Network Services on 028 9033 1122 or E-Mail info@tibusnetworks.com