Tibus - Ultra Broadband - Northern Ireland

Ultra Broadband - Northern Ireland

Ultra fast broadband for business in Northern Ireland

Service Description and Pricing

With download speeds of up to 80Mb+ spread across multiple ADSL connections Tibus Ultra Broadband provides an Ultra-fast scalable communications solution for bandwidth hungry applications and VoIP infrastructures.

Media rich websites, streaming video and web based video conferencing are a few of the reasons why many organisations are seeking faster internet connections to serve both internal and external audiences.

Tibus Ultra Broadband is a flexible and fully scalable communications framework that allows prioritisation of network traffic to deliver unparalleled speed and excellent Quality of Service (QoS).

By physically consolidating multiple Tibus Business grade ADSL connections we can truly aggregate their bandwidth creating a single, larger internet pipe capable of much higher download and upload speeds.

For mission critical communications Ultra Broadband offers a much more cost effective alternative to traditional leased lines, private circuits and SDSL. ADSL connections from different Internet Service Providers can also be ‘blended’ to provide true ISP resilience. If one of the ADSL connections developed a problem your network traffic would continue to flow seamlessly over the remaining active connections ensuring maximum uptime for your business.

All Tibus Broadband solutions are fully managed and monitored on a 24x7 basis. Our proactive support policies ensure that your business and its users can have complete confidence in their IT communications infrastructure.

Key Features

• Speed: Achieve speeds of 80Mb and beyond with Tibus Ultra broadband
• Resilience: multiple broadband connections share network traffic to ensure no data loss in the event of a drop in service
• Scalability: increase bandwidth at any time as and when you need it
• Quality of Service (QoS): prioritise network traffic (i.e. voice, data, video) to ensure best quality of service and most efficient use of available bandwidth
• Availability: based on ADSL technology solutions can be implemented much faster than traditional SDSL and leased lines

Your business benefits in choosing Tibus Ultra Broadband

• Communicate more efficiently with your clients and suppliers with increased bandwidth
• Reduce the risk of costly downtime by spreading network traffic across multiple internet service providers
• Cost effectiveness: Blended Broadband costs less and provides more bandwidth capacity than similar SDSL and Leased Line solutions
• Complete installation at your premises by a Tibus Networks specialist
• We are focused on business services and have fewer users than most other ISPs. Our network tends to be uncluttered, resulting in a fast service
• Ongoing Support: approachable, available local support: one simple local number. No wasted time waiting in long Call Centre queues
• Knowledgeable advice and fast resolution. Our team owns each query personally
• Broadband Internet connection can be used simultaneously with normal phone / fax calls on the same phone line & number

Have you already got Broadband from another provider?

Transferring to Tibus Broadband is simple and straightforward. Many companies are making the change from large general providers to specialist business ISPs and there is an industry process developed specifically for this. You won’t encounter any downtime and Tibus will make all necessary changes on your behalf.

Billing

All services are charged on monthly subscription basis and are subject to a 12-month minimum term. Payment is in advance, normally via Direct Debit or Credit Card. All prices exclude VAT.

Support

Tibus is proud of its reputation for approachable and knowledgeable support. Our team is highly available (no waiting in a Call Centre queue) and is based in Belfast. We encourage our clients to develop technical relationships with individuals in our team, contacting them through their individual email addresses and phone numbers.

Our Support team members are personally responsible for managing each client query through to completion, no matter which Tibus department is involved. You can be sure that your change will be completed or your question will be answered, both promptly and professionally.

We offer both unlimited e-mail support (support@tibus.com) and unlimited telephone-based support (028 9042 4190), allowing us to serve our clients in a manner that best suits them. This support is available from 9am to 5.30pm and is included within the service charge.

Individually tailored support packages can also be developed for clients for particularly complex or specific support requirements. Our lead time is typically 2 weeks.

Please get in touch to discuss your specific requirements, lead times and support needs.