Tibus - Case Study: Forth Data

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Our Clients

We deliver digital solutions for all sectors of business and government in the UK and Ireland, from SMEs to multi-nationals to central government departments.

Background & Brief

The Forth Group (data, mail and software) specialises in secure data processing and actual physical production of customer communication projects.  Through the use of hosted services at Tibus, Forth provides a range of online database and archiving solutions to its financial and leisure industry clients across the UK.

Services

Tibus provides the following services to Forth Data:

  • Dedicated server hosted in the Tibus ISO 27001 data centre
  • True 24x7 monitoring and proactive alerts
  • Resilient firewall and management
  • Intrusion detection systems
  • Patch and version management
  • Data backups

Results

  • 3 hotel chain clients with a combined portfolio of over 45 hotels access their booking and activity data through Forth’s advanced database query tools. Data selections are downloaded for analysis and marketing purposes – direct mail, email and SMS.
  • A major life and pension provider gives its policyholders online access to their account statements hosted at Tibus and managed by Forth’s bespoke software.
  • A financial services client controls invitations, responses and communications for hundreds of sales seminars. Staff and call centres all access and update the databases in real-time to ensure a favourable experience for attendees.
  • Various organisations control their AGM voting online with Forth’s eVoting application.