Tibus - Case Study: Douglas & Grahame

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Our Clients

We deliver digital solutions for all sectors of business and government in the UK and Ireland, from SMEs to multi-nationals to central government departments.

Background & Brief

Douglas & Grahame is the leading supplier of fashion and contemporary men's and boys wear to independent retailers and department stores throughout the UK, Ireland, and worldwide. Over the last 70 years, it has built up and nurtured a strong network of customers throughout the UK, Ireland and even from areas as diverse as the USA, Continental Europe, Russia and the Middle & Far East.

Douglas & Grahame required a responsive Internet Services Provider to support its strong growth - with particular capabilities in leveraging the Internet for improving its manufacturing, marketing and distribution activities.

Services

Tibus provides Douglas & Grahame with a number of Internet Services:

  • Hosting for corporate websites, supplier Extranets and customer Extranets
  • Internet Access – SDSL and ADSL Broadband for five sites in UK & Ireland
  • True 24x7 monitoring / instant response for critical links
  • Email services, carefully integrated with its on-site email architecture
  • Management for an extensive Domain Name portfolio of 35 online identities
  • Dynamic Anti-Virus and Anti-Virus services, completed at Domain level.
  • Secure inter-site links and remote access for users through managed VPNs

Tibus works closely with the strong Douglas & Grahame in-house technical teams, and with its 3rd Party IT advisors. 

Results

  • Reliable Broadband service for critical online business activity and email access
  • Integrated networking through secure VPNs between sites
  • Brand integrity protected through 100% uptime for websites
  • Robust service through minute-by-minute service monitoring and 24x7 response
  • Strong relevant advice on specific future technology developments
  • Seamless solutions through open and positive collaboration with other 3rd party technology providers and advisors
  • Improved communication with suppliers and key customers through secure Extranet facilities integrated with core back-end systems
  • Improved productivity for key workers - remote access allows them to work whilst away visiting customers and suppliers

Relevant Web Addresses

Read more about the menswear and boyswear available at Douglas and Grahame.