Limavady Borough Council is responsible for delivering many services and facilities to both residents and visitors to the Borough. Providing a "strategic steer" for all public sector activity within the Borough, the Council recognised the importance and need for a cohesive Internet and communications strategy.

Tibus was engaged in January 2006 to review internal communications and deliver an intranet-based solution to tackle identified challenges. The Council website was also re-developed and launched in 2007 to better support the local community and fulfil the information needs of their diverse target audience.

Professional Services

• Consultation with Council departments to establish internal and external information needs and priorities
• Project planning and management
• Training and guidance in establishing suitable taxonomies and the publishing of content on the website & intranet
• Search engine optimisation (SEO) advice
• On-going advice, support and maintenance

Design & Development

• Interface design in line with corporate guidelines and audience priorities (website & intranet)
• Development of both the intranet and website platforms incorporating logical structures and navigation aids
• Integration of the Hands On content management system
• Onsite fileserver configuration and firewall (intranet platform)

• Improved Knowledge Management: The rollout of the intranet solution allows users to securely access and share information via a web browser where and when required
• Information Security: User profiles are easily managed allowing information to be delivered based on staff job function or their role within the council
• Improved Business Processes: The website allows users access resources, purchase items and make certain applications online
• Enhanced Search Engine Visibility: The website has been optimised for search engine performance improving the visibility of the Council
• Consistent Branding: The application of Council style guides throughout both applications have created a uniform and professional feel
• Effective Content Management: The integration and application of the Hands On content manager ensures information is updated and published in a timely fashion and is compliant with accessibility and usability guidelines.
• Greater User Interaction: The website encourages the public to engage with the council and fosters feedback and public involvement in a range of areas.

The intranet and website allow the council to provide relevant and usable information to those that need it. As a knowledge-sharing tool the intranet facilitates and improves employee process and task completion.